by Emma Darwall Smith | Sep 21, 2026 | Blog, Communication, connect with emotions, Grow Your Brain, Growth Mindset, Improve relationships, Learning & development, Rapport Building, Synergy, The Team, Tips
Most of us think we’re good listeners. Here’s what the research found. Someone on your team says “I’m fine.” You can tell they’re not. What you do in the next ten seconds matters more than anything you’ll say in their next review. And...
by Charlotte Lucas | Apr 28, 2026 | Blog, Communication, connect with emotions, Grow Your Brain, Growth Mindset, Improve relationships, impulses, Learning & development, mental agility, mulitasking, neurodiversity, Stress Management
Good communication is not just about the ability to connect with a diversity of people and communication styles it’s also about holding a presence that is consistent and memorable. It feels to me that many of us are facing a new wave of having so much choice that...
by Celia Wright | Feb 24, 2026 | Blog, Communication, connect with emotions, gain perspective, Growth Mindset, neurodiversity, Presentation, Story
I pride myself on my ability to communicate well – after all I’ve made it my job for the last 15 years. But in recent years I have faced my biggest personal communication challenge to date: to advocate for my son’s needs to be met, within his education setting. I have...
by Charlotte Lucas | Oct 31, 2025 | Adaptability, Blog, Communication, connect with emotions, Decrease anxiety, Flexible, gain perspective, Growth Mindset, Improve relationships, impulses, Inner Development Goals, Learning & development, Rapport Building, Stress Management, Synergy
I am excited to say that I am about to get my supervisor’s diploma. This is something I’ve wanted since the pandemic when I felt the first pangs of longing to be amongst people to share experiences, find support and feel heard. Establishing a supervision practice...
by Emma Darwall Smith | Jul 24, 2025 | Adaptability, Blog, Communication, connect with emotions, Decrease anxiety, Flexible, gain perspective, Improve relationships, impulses, Learning & development, Pitching, Presentation, Rapport Building, Shake It Up, Stress Management, Synergy, Tips, Visceral
Our training as actors gave us an ability (for better or worse) to be adaptable. I remember our animal project at RADA. We visited London Zoo weekly to research our chosen animals before bringing our findings back and reenacting them in the rehearsals rooms. My CC...
by Charlotte Lucas | May 22, 2025 | Blog, Communication, Decrease anxiety, gain perspective, Grow Your Brain, Growth Mindset, Improve relationships, Learning & development, neurodiversity, Stress Management, Tips
The modern workplace is evolving—and with it, so is our understanding of what effective communication looks like. As a communication skills trainer working in business environments, one of the most rewarding shifts I’ve encountered has sometimes been learning to...