by Emma Darwall Smith | Sep 21, 2026 | Blog, Communication, connect with emotions, Grow Your Brain, Growth Mindset, Improve relationships, Learning & development, Rapport Building, Synergy, The Team, Tips
Most of us think we’re good listeners. Here’s what the research found. Someone on your team says “I’m fine.” You can tell they’re not. What you do in the next ten seconds matters more than anything you’ll say in their next review. And...
by Charlotte Lucas | Apr 28, 2026 | Blog, Communication, connect with emotions, Grow Your Brain, Growth Mindset, Improve relationships, impulses, Learning & development, mental agility, mulitasking, neurodiversity, Stress Management
Good communication is not just about the ability to connect with a diversity of people and communication styles it’s also about holding a presence that is consistent and memorable. It feels to me that many of us are facing a new wave of having so much choice that...
by Charlotte Lucas | May 22, 2025 | Blog, Communication, Decrease anxiety, gain perspective, Grow Your Brain, Growth Mindset, Improve relationships, Learning & development, neurodiversity, Stress Management, Tips
The modern workplace is evolving—and with it, so is our understanding of what effective communication looks like. As a communication skills trainer working in business environments, one of the most rewarding shifts I’ve encountered has sometimes been learning to...
by Emma Darwall Smith | Apr 7, 2025 | Blog, Communication, Decrease anxiety, gain perspective, Grow Your Brain, Growth Mindset, Improve relationships, Learning & development, Physical Health, Relaxation, Stress Management, Tips
Studies link writing privately about stressful events and capturing your thoughts and emotions on paper will help to decrease mental distress. When we’re stressed or consumed by negative thoughts, it’s difficult to view our situation objectively. Writing a journal can...
by Charlotte Lucas | Jan 16, 2025 | Blog, Communication, Grow Your Brain, Growth Mindset, Inner Development Goals, Learning & development, Tips
By Charlotte Lucas Forgive me for saying what most people may not want to hear at this time of year but I really feel that New Year’s resolutions are a load of b….. They are shame-based promises that we make to ourselves which set us up for failure. Most of the time...
by Emma Darwall Smith | Nov 1, 2024 | Blog, Communication, Grow Your Brain, Growth Mindset, Inner Development Goals, Learning & development, Rapport Building, The Team, Tips
What is a growth mindset? Professor Carole Dweck, is an American Psychologist at Standford University, who has studied and researched growth mindset and its benefits. Carole talks about finding the ‘not yet’ position after a setback. Rather than labelling a person...